Leadership doesn’t break you overnight
It wears you down — quietly and gradually
This is not traditional leadership development with a flip chart and fancy words
This is not a course in becoming a “perfect leader”
This is not motivation
This is not therapy
This is for those who always appear to be “in control”
This is essential maintenance for the leader — before the structure begins to crack
This is structure, awareness, and adjustment — so you no longer have to be the one who always pushes a little further
This is a reality check on what you are truly carrying
You can be strong, structured, and experienced — and still burn out over time
There is a point before burnout. Few people recognize it. Even fewer stop there…
Hello!
My name is Ragnhild Irene Solhaug
After a long career in leadership positions within the restaurant and bar industry, I created the workshop How to Survive… as a Leader
I have led restaurants and bars through pressure, responsibility, and constant decision-making — carrying responsibility for people, operations, finances, and performance every single day
Leadership does not become heavy overnight
It happens gradually → by carrying the weight of the business → over time →
The weight → operations, employees, productivity, quality, profitability, service, complaints, finances, workplace well-being, responsibility, problems, conflicts, dissatisfaction, frustrations, decisions, and consequences
“A leader is… Professional on the outside and quietly worn down on the inside…”
My Leadership Experience
I have held leadership positions across hotel bars, coffee shops, restaurants, and bars of various sizes and concepts, including Managing Director, General Manager, Operations Manager, Restaurant Manager, and Bar Manager
These roles carried full responsibility for operations, employees, performance, guest experience, and financial results
I have also worked on the floor as a Cocktail Bartender, Bartender, Server, Barista, and also as a Tour Leader. This gave me firsthand understanding of both leadership responsibility and operational reality
My education includes Film Production, Cultural Project Management, Bartending School, Drama/Acting/Comedy School and Tour Guide School — strengthening my ability to understand people, structure, and performance
This has given me a deep, practical understanding of what leadership truly is
What I Have Experienced as a Leader
I have
Taken on far too many restaurants and bars that turned out to be major clean-up operations
Been the creative and positive leader who constantly worked to build up and strengthen the restaurant/bar
Taken on too much responsibility at the same time — which resulted in overwork and burnout
Made decisions that completely missed the mark
Been trusted by management and owners with positions and responsibilities I never thought were possible
Painfully learned that every employee has their own needs, emotions, and agenda
Taken responsibility for all guest-related issues during service, ending up in situations that were hilariously funny — and others that became genuinely dangerous
Gone to work so nervous that my skeleton was shaking on the insidebecause of the responsibility I carried that day
As Managing Director, been completely undermined, taken advantage of, and had zero control over operations
Pushed myself far beyond my limits, far too many times
Faced the brutal reality and made the decision to turn the key for the final time on the charming Italian restaurant I had poured my entire heart and soul into
Why I Created This Workshop
Because leaders in hospitality are expected to carry everything — often without the tools, structure, or support needed to do
They are responsible for people, performance, guest experience, finances, culture, and constant problem-solving — all at the same time
Most leaders are never taught how to carry this weight
They are promoted because they are capable. Not because they are prepared
I created How to Survive… as a Leader to give leaders the clarity, structure, and understanding I wish I had myself
I know how heavy leadership can become over time — and the consequences it can have
And surviving as a leader should not come at the cost of yourself
“This is the workshop I wish existed when I became a leader”
Practical Information
Duration: 4 hours, including 10-minute breaks
Format: In-person workshop. Not online
Participants are fully unavailable during the workshop. Phones, messages, emails and other external communication are not permitted
Requirements: Bring a laptop or tablet with a keyboard. Exercises require normal typing ability
Language: Conducted in Norwegian or English. Exercises may be written in any language and are private
Confidentiality: Photo, video, and audio recording are strictly prohibited
How to Survive… as a Leader
1. Leadership Reality
The Reality of the Leadership Role, When Everything Lands on You, External vs Internal Leadership, Everyday Reality
Pressure Mapping, Responsibility Mapping, Leadership Load Identification
2. Structure and Operational Control
Communicate!, Time Management, Delegation Is the Magic Key, Prioritize!
Communication Reflection, Delegation Reflection, Prioritization List, Put Everything Into a System, Map Your Leadership Daily Life
3. Pressure and Capacity
You, Pressure Affects You, Your Patterns, Pushing Yourself Too Far, Your Free Time, Your Passion
Mental and Physical State Reflection, Pressure and Expectation Mapping, Pattern Identification, Warning Signal Identification, Personal Load Mapping, Map Your Personal Daily Life
4. Crisis and Operational Stability
“When shit hits the fan”, How to Handle Situations
Crisis Situation Mapping, Situation Analysis, Crisis Handling Form, Backup Plan Creation
5. Operational Weaknesses and Moneyleaks
Creative Leadership, Mindset for Safe and Efficient Operations, Operations Diagnosis, Mindset for Sales, Revenue and Financial Performance, Employees, Moneyleaks, Moneyleaks Detective, Moneyleaks Patterns and Root Causes
Operational Weakness Identification, Operations Diagnosis (5x WHY), Operations Diagnosis Mapping, Employee Handling Reflection, People Analysis, Moneyleaks Identification, Moneyleaks Mapping, Root Cause Identification
6. Leadership Foundation
Personal Foundation and Leadership Foundation, Foundation Merging, Implementation
Personal Foundation Definition, Leadership Foundation Definition, Foundation Merge and Backup Planning
Implementation Action Definition, Structural Integration Planning
How to Survive… as a Leader
NOK 6,500.00
4 Hours Leader Workshop in “How to Survive… as a Leader”
Physical Attendence
Price per person. Tax included.
To request this workshop, use the Book Now button
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